Fallows, Washing editor, the Atlantic Monthly, and author of Looking at
Government is full of fresh insights and illuminating examples. For
readers outside the government, it will be a valuable guide to the ongoing
struggle to improve the performance of public bureaucracies. For those
inside the government (or other large organizations), it will be an
indispensable how-to manual."
Scott Fosler, president, National Academy of Public Administration, and
senior fellow, Institute for Policy Studies, the Johns Hopkins University
Government brings together the critical mass of knowledge in business
and government required for serious efforts of re-engineering in the
public sector. Russell Linden captures the essence of a new way of thinking
about organization… Seamless Government provides a map and a compass
to help government explore this new territory."
R. Peirce, author, contributing editor to the National Journal, and syndicated
columnist, Washington Post Writers Group.
Linden's book is a pleasure to read. Busy practitioners and elected
officials who are intent on reinventing their agencies will find that
Seamless Government offers a clear and powerful road map to organizational
transformation. It's first rate."
Lorentzen, retired federal executive, Office of the Secretary, Department
of the Interior; from the Public Manager
managers and executives now have a single, comprehensive book that introduces
re-engineering and provides guidelines for them to make the rhetoric
of ' reinventing government a reality… Any federal official seeking
guidance on the implications and impacts of the Government Performance
and Results Act (GPRA) and the National Performance Review (NPR) will
find in this book the necessary ingredients for understanding what operating
effectively...is all about."
C. Nutt, professor of management science, Ohio State University, author
of Making Tough Decision and co-author of Strategic Management for Public
and Third Sector Organizations
book is very well written and provides many excellent examples of re-engineering.
The goal of creating a seamless government is of considerable value,
and the steps laid out to achieve this goal are easily digestible. Seamless
Government makes a clear contribution by expanding our knowledge of
change making… A must read."