Linden is a management educator who specializes in organizational change
methods. Since 1980, he has helped government, non-profit and private-sector
organizations develop leadership, foster innovation, and improve organizational
performance. He is an adjunct faculty member at the University of Virginia,
University of Maryland, and the Federal Executive Institute. He writes
a column on management innovations for The Virginia Review, where he serves
as Contributing Management Editor, and has produced national videoconferences
on re-engineering and on the human side of change.
In 2002 Russ was named the Williams Distinguished Visiting Scholar at
the State University of New York (Fredonia), for Spring, 2003.
Russ has studied innovative organizations in Japan and the U.S. His current
teaching and consulting interests include the human side of change, learning
organization principles, reengineering for seamless service, customer-focused
organizations, and collaboration across organizational boundaries.
He has published numerous articles, and his first book, From Vision
to Reality: Strategies of Successful Innovators in Government, came
out in 1990. His next book, Seamless Government: A Practical Guide
to Re-engineering in the Public Sector (Jossey-Bass, 1994), was excerpted
in the May, 1995 issue of Governing Magazine. In 2002 it was translated
into Chinese. His most recent book is Workbook for Seamless Government:
A Hands-On Guide to Implementing Organizational Change. It was published
by Jossey-Bass in 1998. His next book, Working Across Boundaries:
Making Collaboration Work in Government and Nonprofit Organizations,
was published by Jossey-Bass November 2002. His clients have included
the National Geographic Society, Departments of the Navy and Army, Health
Data Services, Inc., U.S. Customs Service, U.S. Dept. of State, Metro
Information Services, Inc., Government of the Cayman Islands, U.S. Information
Agency, U.S. Dept. of Treasury and of Education, two state attorneys general
and over four dozen state, local government, and non-profit agencies.
He has also worked with a number of schools, departments, deans and vice
presidents at the University of Virginia and other state universities.
Some local governments are redesigning their organizations using the principles
in his book, Seamless Government.
Before beginning his full-time practice, Russ was a Senior Faculty Member
at the Federal Executive Institute. He served as the Director of Executive
Programs at the University of Virginia's Center for Public Service, taught
at the UVa McIntire School of Commerce, and taught and managed in the
human services field for 10 years.
Russ Linden's bachelor's and master's degrees are from the University
of Michigan. His Ph.D. is from the University of Virginia. His major volunteer
activities involve programs that help low-income youth succeed in school
and go on to college.